Drive Customer Success. Grow Business. Build Relationships.
Skalar Analytical is a global leader in laboratory automation solutions. For more than 60 years, we have been helping laboratories worldwide improve efficiency, reliability and performance through innovative analytical instrumentation and automated solutions.
To support our continued growth and to strengthen our internation sales team, we are looking for an enthusiastic and commercially minded:
Inside Sales Specialist – Spares & Consumables
Breda area, The Netherlands
In this role, you will be the trusted partner for our customers when it comes to spare parts, and consumables. You will not only respond to customer requests, but proactively identify opportunities, build long-term relationships and help customers get the most out of their Skalar systems.
If you enjoy customer interaction, have a natural commercial drive and like turning opportunities into results, we would love to hear from you.
What will you do?
- Proactively contact existing customers to identify sales opportunities and increase consumables and spare parts sales.
- Act as the primary point of contact for customer inquiries related to spare parts and consumables.
- Build and maintain strong customer relationships through phone, email and online meetings.
- Advise customers on replacement schedules and reorder requirements.
- Follow up on commercial leads within the installed customer base.
- Prepare quotations, process orders and provide tailored product recommendations.
- Work closely with Service, Logistics and Production teams to ensure excellent customer satisfaction.
- Maintain accurate customer and sales information in CRM and ERP systems.
- Contribute to achieving sales targets and business growth objectives.
What are we looking for?
We are looking for someone with a commercial mindset who enjoys engaging with customers and spotting opportunities.
You have:
- Experience in Inside Sales, Tele Sales, Sales Support or a similar customer-focused commercial role.
- Excellent communication skills in German and English.
- A proactive and results-oriented attitude.
- Strong relationship-building and customer service skills.
- The motivation and curiosity to understand technical products and translate their value into customer benefits.
- Experience with CRM and ERP systems is an advantage.
- Affinity with laboratory, technical or scientific environments is a plus.
- Experience in the environmental laboratory market is beneficial but not required.
What do we offer?
- A challenging and commercially focused role within a growing international organization.
- The opportunity to make a direct impact on customer success and business growth.
- A dynamic position with a high level of responsibility and room for initiative.
- Extensive product training and ongoing professional development opportunities.
- A motivated international team with an informal and supportive culture.
- A competitive salary and attractive benefits package.
- Flexible working arrangements and hybrid working opportunities.
- Excellent accessibility by both car and public transport.
- Long-term career opportunities within the Velaris organization.
About Skalar
Skalar Analytical is part of the Velaris organization, an innovative laboratory automation
platform bringing together trusted brands such as Skalar Analytical, PromoChrom, LCTech, EST Analytical, TSHR, Gerstel, Trace, Markes and LNI.
Together, we provide advanced analytical solutions, automated sample preparation systems, consumables and robotics to laboratories around the world.
Location
This position is based at our headquarters in Breda, the Netherlands. To be successful in this role, it is important that you live in Breda or the surrounding area.
Interested?
Ready to take the next step in your commercial career and join an international market leader in laboratory automation?
Apply via the online application form on our website: https://www.skalar.com/careers-overview
We welcome applications from candidates applying directly. Acquisition and unsolicited services from recruitment and staffing agencies in response to this vacancy are not appreciated and will not be considered.